Selected work / 01—04

Work with a purpose.

Products, platforms and digital experiences designed around real business problems. We keep client details private where required and show the work that matters.

● ● ●Payments / operations● Live
S·OverviewRequestsApprovalsReports
WORKSPACE / OVERVIEW

Payment operations

Last 30 days
Payment activity$9M+Client platform volume
Workflow statusActiveReview → dispatch
WORKFLOWSTAGESTATE
New requestSubmittedReceived
ApprovalReviewIn progress
DispatchTrackingVisible
01 / Fintech Product

A fintech platform for business payment operations.

A fintech provider serving businesses needed a web platform for creating, reviewing, dispatching and tracking payment activity.

The need
The client needed a production platform that could turn complex payment operations into a dependable workflow for business customers and the operating team. Requests, approvals, permissions and reporting all needed to work together.
What we built
We shaped the product workflow, designed the interface and built role-based payment requests, approval controls, dispatch tracking, notifications and operational reporting.

$9M+ in client payment activity handled through the platform

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● ● ●Business services / digital experience
AServices   Company   Contact
BUSINESS SOLUTIONS

A clearer way
to move forward.

Services explained with confidence and a direct path to enquiry.

Explore services
01Clarity at every step.Positioning / UX / Responsive web
02 / Website & Marketing

A clearer digital front door for a business-solutions company.

A focused company website that explains a broad business-services offer and gives prospective customers a direct route to enquire.

The need
The business needed a website that could establish credibility quickly, make a broad service offering easier to understand and support future marketing activity.
What we built
We clarified the site structure, shaped the page hierarchy and calls to action, designed the responsive interface and built a marketing-ready foundation for content, search and campaign landing pages.
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● ● ●Service operations
O·
OPERATIONS / OVERVIEW

Requests in motion.

One view from first contact through the next action.

01Intake
02Review
03Coordinate
04Follow up
03 / Service Platform

A service platform that connects requests with delivery.

A customer and operations platform that turns an initial service need into structured work the team can assess, coordinate and follow through.

The need
The client needed a smoother way to collect service requirements while giving the operating team consistent information for review, coordination and customer follow-up.
What we built
We designed the customer request journey and the connected operating views behind it, including guided intake, request records, status changes and communication touchpoints.
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● ● ●Field service workspace
O·
OPERATIONS / OVERVIEW

Every job, connected.

One view from first contact through the next action.

01Request
02Estimate
03Schedule
04Job record
04 / Field Service Operations

Connected field-service operations for a growing services business.

A business platform that connects incoming plumbing requests with estimates, scheduling, customer history and job follow-up.

The need
The company managed requests, estimates, scheduling and customer records across separate tools. Office staff needed a faster way to move work from first contact to a scheduled job without losing context.
What we built
We designed a connected field-service workflow for intake, estimates, scheduling and job records, with customer and property context carried through each stage.
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